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In this mini writing workshop, Louis discusses the effective composition of business letters, particularly focusing on how to convey bad news, such as rejection letters. He acknowledges that delivering such messages is often uncomfortable but emphasizes the importance of courtesy and professionalism in the process. Using the example of a rejection letter for a job applicant, he notes that even if the candidate's resume is impressive, it may not align with the company's needs. Louis offers tips to make writing these letters smoother and more respectful, aiming to guide the writer in creating a professional and considerate communication.