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Hey everyone! Its Stephanie from Guiding Force Consulting and today I want to give you a couple suggestions on how you can increase your donor retention. So, how many folks out there are guilty of doing the really quick and easy thank you letter that says Dear friend, Thank you for your donation. Heres your tax information. We really appreciate your generosity. Sincerely, the fundraising team? Weve all been guilty of it at some point or another - usually because we dont know or because of time. And today I want to give you three tips on what you can do to transform your donor thank you letter that is going to increase your donor retention. Are you ready? The first thing is sending out your donation letter within 48 hours. I know that can be a challenge for small shops and there are automations in place that can help make the process way easier and faster. But I would encourage you to do whatever you have to do with your team, whether its using volun