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Trevor from Truth Tree shares a tip for summer camps on creating effective surveys to gather feedback from parents and campers. He suggests designing a three-question survey focusing on safety, communication, and counselor engagement. He emphasizes the importance of formulating statements based on what camp leaders know best about their camp. The key is to categorize responses into two groups: expected satisfaction and actual satisfaction. This approach facilitates a quadrant gap analysis, enabling camps to identify disparities between expectations and reality, which can lead to actionable insights for improving the camp experience while saving time and money.
