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In this video, Meris discusses the quality improvement (QI) process and various types of patient safety events using flashcards from the fundamentals deck. The QI process aims to enhance the quality of patient care through evidence-based practices. The first step in this process involves establishing a standard of care, which includes identifying benchmarks or best practices. The goal is to determine better methods for delivering care and continuously improve outcomes for patients. Viewers are encouraged to follow along with their own flashcards.