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Hi. Im Meris, and in this video, Im going to be covering the quality improvement process along with different types of patient safety events. Im going to be following along with flashcards from the leadership section of our fundamentals flashcard deck. If you have a set of your own, I would invite you to follow along with me. All right. Lets get started. So first up, we are talking about the quality improvement or QI process, and this is what it sounds like. Its the process by which we find ways that we can improve the quality of the care that we deliver to our patients. This is very important. It goes right along with evidence-based practice. Right? If theres a better way to do something, we want to figure it out. We want to see how we can improve the quality of our care. So lets talk about the QI process. So the first step in the QI process is to establish the standard of care. So for instance, what is the benchmark or the best practice? So lets s