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The smart transportation market, representing 17.6% of the smart cities market, is driven by the need for safe, convenient, and efficient travel. IBM's integration capabilities enhance transportation services by creating compelling digital experiences. For instance, Anna, a New York business owner, tweets about her upcoming meeting in California, prompting her airline to send a targeted email offer. Clicking the link takes her to a personalized travel tool that streamlines the trip-planning process using natural language, allowing her to input details and preferences easily. The tool then generates a complete itinerary, handling ticket, hotel, and car bookings. Additionally, Anna can access this tool via both web and mobile apps, which learn and adapt to her needs.
