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hello in this video ill demonstrate how to create a new service request to begin lets log in with our organization name in this case we are saf well go ahead and log in as douglas douglas is an administrator within id hub and only administrators and access managers have the permissions to create a new service request only access managers can approve that newly created service request so from our dashboard we have an ad module as well as a user module creating a new service request would be completed through the admin module and to get there wed go ahead and click on manage catalog from the dashboard and thatll bring us to our manage catalog page where we can manage all of the catalog items within idhub where we can edit them or create new catalog items as well a service request is a generic request that is custom for each organization service requests can be things like a maintenance request where a user might need a light bulb changed in their office or their desk moved could be
