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hello there Im Gage Houston general manager at muskee Power and Water today Im here to talk about mpws upcoming customer satisfaction survey the survey will be sent via email to all npw customers and will take only about 10 minutes to complete we understand that taking the time to complete a survey might not be at the top of your to-do list but let me share just a few reasons why it is totally worth your while reason number one your voice matters mpw is a municipal utility what that means is we are nonprofit and we are owned by you our customers that also means your opinion truly does matter to us I like to say that we are neighbors serving neighbors and we want to know what our fellow neighbors have to say about ways we can make our services even better reason number two Improvement and Innovation your feedback fuels our Innovation engine we have a strategic objective to pursue excellence in all that we do every suggestion critique or compliment you provide is like a building block
