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In this tutorial, you'll learn how to effectively use restatement, reflection, and clarification to gather patient information and document care accurately. Start by greeting the patient warmly, introducing yourself, and explaining your role, such as updating their medical record. Ensure confidentiality by selecting a private, quiet space for the interview. Clarify the purpose of gathering information. Utilize therapeutic communication techniques to complete the history form, documenting the patient's full name, address (including apartment number and zip code), marital status, gender, age, date of birth, and contact numbers (home, cell, and work). Also, record insurance details and the employer's information, if applicable, while verifying existing data in the electronic record.