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Eva from Jobber introduces the concept of using line item images on quotes to enhance client engagement. By clicking the camera icon while creating a new quote, users can upload photos of products and services, including images taken at the client's property. This feature is useful for sharing specific visuals relevant to the quote. Additionally, users can save images in their products and services list for repeated use, such as stock images or product photos. To add images to a product or service, users should access the gear icon under Settings, then Products and Services. Clients can view these quotes through a link in their emails or text messages, which directs them to the client hub for review.