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Dr. Rishi Desai from Osmosis shares three essential tips for obtaining a thorough patient history. He emphasizes the importance of the mechanics involved, such as identifying the chief complaint, gathering the history of present illness (HPI), and collecting past medical history, medications, allergies, family history, social history, and conducting a review of systems. Desai's first tip is to listen well and empathize with patients, recognizing that they seek human connection rather than just answers to clinical questions. He highlights that patients could seek information from automated systems, but it's the empathetic listening that truly connects them to their healthcare provider.
