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In this video tutorial, Jessica demonstrates how to insert images and videos in Microsoft Forms. She starts with a created form and explains that to add a photo near the title, users can select the title and click the image icon on the right side. Users can insert images via Bing search, OneDrive, or by uploading from their computer, but videos cannot be added to the title area. Instead, to include a video in question prompts, users should select the question, make it editable, and then click the image button on the right to insert the video for enhanced content in the survey or quiz.