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hover over the Settings icon here click call center and click add a new line enter a name and short description in this example we want people to call this line about account services so well name it account services and click Next youll be prompted to set your preferences start by choosing your country and whether you want a local or toll-free number if youd like you can customize your phone number when youre ready click Next youll get a list of available numbers ing to your preferences please note you will be charged a price you see here which answer starts you off with some free credit choose the one you want and click create line you now have a line that you can use to take and make calls next well show you how to manage the line set your business hours and more by default this line is active and set to receive incoming calls you can disable this by using the toggle you can connect your line to cues and IVR flows which well show you in just a moment for now go to the busines