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So youre operating in a union environment with a collective bargaining agreement in place. Does your team know how to approach the labor management relationship strategically, with the design of resolving conflict and being productive? Hi. Im Dan McCray. Im the Director of Labor Relations Professional Programs here at Cornell ILR Law School. And Im one of the instructors for the certificate program in Contract Administration, where we teach you how to administer a collective bargaining agreement. Weve been running these programs out of our New York City Conference Center for several decades. The certificate program consists of classes in Labor Law, Contract Interpretation, Effective Discipline, Strategic Grievance Handling, Investigations, and Arbitration. These are all the essentials you need to on how to manage the collective bargaining relationship and agreement. Now, these programs are now delivered virtually via Zoom. Now, typically, these programs would be one, two, sometime