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[Music] in this video you will learn how to add a reservation to the queue you can add a reservation to the queue if the assigned room or required room type is not ready then you can send a text message to notify housekeeping lets get started first I will search for the reservation in Opera Cloud you can search for an arrival reservation by clicking the arrival reservation style to go to the list of arrival reservations alternatively to find the reservation you can go to front desk and select arrivals next enter the guests name and any other search criteria then click search select the I want to option next to the reservation and then select place reservation on queue to confirm click OK to go to the reservation click the confirmation number now on the reservation I see the priority notification with the number indicating the priority on the queue for this reservation click the priority notification to see the total winked um on Q and the Q priority here I can select to prioritize thi