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hi friends welcome back to the chillmark research channel my name is eliana yacobleeva and i am one of their research analysts since the focus and patient satisfaction is here to stay today we will be focusing on press gaining patient satisfaction surveys and some tools that are going to help you improve your scores before we jump in please make sure to like this video subscribe to our channel and hit the notification bell this way you can stay up to date on all of our latest research [Music] for 30 years press genie has been a national leader in patient experience right now press gaming is working with more than 26 000 of healthcare facilities and over 60 of all american hospitals patient satisfaction continues to gain importance in health care along with public reporting of scores and ties between the satisfaction and medicare reimbursement policies we all want to do well and get the best course possible do you really know what press genius survey is all about well regardless of the
