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in this video we go over the basic functions on your Ingenico terminal that allow you to process a sail reversal and refund transactions and to settle the batch at the end of the day lets start with a sail from the main screen press 1 and choose credit or debt the journal will prompt you to enter the Salem and enter the amount press the green Enter key your customers could all tap the car or use their smartphone or a SmartWatch to pay for their purchases should you choose to enable contactless function on your terminal the terminal will now prompt to insert or swipe card next please note that some cards require chip and pin and others require chip and signature the prompt on the terminal is defined by the card and not the terminal insert the card into an EMV chip reader have the customer enter the pin number and press the green enter button the terminal will dial out and the merchant receipt will print automatically the terminal will then prompt to print a customer copy and you can se