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In this video tutorial, Jasmine from IPS Learning Institute discusses the concept of eligibility in healthcare. She explains that various terms related to eligibility, such as benefit verification, coverage checks, and verification of benefits (VOBs), essentially refer to the same process of acquiring information about a patient's benefit plan. The discussion emphasizes two key aspects: the basic eligibility that determines if a patient is covered by a plan and the more detailed benefit verification process that provides in-depth information about the coverage. Jasmine suggests thinking of it as a hierarchy, where general eligibility forms the foundation before delving into specifics.
