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in this video ill show you how to request a delivery and red receipt when creating an email in the options tab in the tracking group click the request a delivery receipt and the request a red receipt send the email when the email has been delivered successfully youll be notified the recipient may see this message when opening the email when the email has been opened youll be notified again to turn on delivery and red receipts for every email in the file tab click options click mail scroll down to the tracking section tick the delivery and red options click ok all emails will generate a delivered and read receipt you