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thanks for joining this quick how-to screencast brought to you by salesforce support to see more content like this hit subscribe in this video weamp;#39;re going to learn how to add the log a call button to document and save the results of user communications the log a call button creates a completed task or activity record for your users to document communications the log a call button in lightning appears in the chatter and chatter publisher on the case object on the other objects log a call appears in the activities component first iamp;#39;d like to check if the log a call feature appears in the case object log into the org and go to a case record notice there is no log a call feature on the page which is usually on the right side in this screencast iamp;#39;d like to add it on this page layout click the gear icon select setup and click on object manager type case in the quick find box drag the log a call action from the mobile and lightning experience section of the page layout