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Ashley, a senior clinical advisor at Care Patron, explains patient satisfaction surveys, which are tools used by healthcare professionals to assess the quality of patient care. These surveys gather patient feedback on various aspects of their healthcare experience, including the quality of care, provider communication, professionalism, and overall facility quality. The results help identify weaknesses, allowing clinicians to make informed decisions and improve treatment outcomes by addressing issues like wait times and communication. The surveys are adaptable for use by physicians, nurses, and other healthcare providers. The first step in conducting a survey is to collect relevant patient information and then evaluate each dimension on a scale.