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In this Union Facts Friday tutorial, Charles explains the concept of a Collective Bargaining Agreement (CBA). A CBA is a written contract negotiated through collective bargaining, where workers unite as a union to amplify their voices and engage in negotiations with company management. The aim is to establish a contract regulating employee terms and conditions, including wages, work hours, health insurance, retirement plans, dispute resolution, training, vacation, and recognized holidays. The National Labor Relations Act grants workers the right to bargain collectively with their employer through their chosen representatives, and it is considered an unfair labor practice for either party to refuse to bargain in good faith.