Utility Shut Off Notice

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Commonly Asked Questions about Utility Shut Off Notice

Can utilities be shut off in PA?

In Pennsylvania, service providers can remove access to critical utilities under certain circumstances, but some protections are guaranteed for customers by law. Pennsylvanias Responsible Utility Customer Protection Act says utility companies can shut off services if customers fail to do the following: Pay their bills.

What is the New York State electric and gas Bill Relief Program?

Under the program, a credit will be applied to eligible customer accounts for unpaid COVID-related balances accrued through May 1, 2022. Approximately 478,000 residential customers (i.e., roughly 1.2 million New Yorkers) and 56,000 small businesses in New York State will receive assistance totaling $672 million.

What months can your electric not be shut off in NY state?

Also, a utility provider may not terminate your service during the cold weather period (Nov. 1 - April 15) if it will cause serious impairment to health or safety.

Can utilities be shut off in California?

Your power cannot be shut off once you agree to a payment plan, and must remain on if you are making timely payments. Click here for information about how the California Public Utilities Commission (CPUC) can help you negotiate a payment plan.

Can Nyseg shut you off in the winter in NY?

Between November 1 and April 15, we also provide additional protections to identified households to avoid service disconnection. During the winter period, if your service is interrupted for nonpayment, you can use a Home Energy Assistance Program (HEAP) payment to restore service.

What months can your electric not be shut off in Illinois?

Each year between December 1 and March 31 winter disconnection prohibition rules are in effect for eligible residents who use electric or gas to heat their homes.

What months can your electric not be shut off in PA?

Your utility service can be shut off during winter months (December 1 through March 31) without the PUCs approval if you fail to pay your bill. In order to shut off service in the winter months, your income must be above 250 percent of the federal poverty level.