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Commonly Asked Questions about Rental Property Safety Issues

In New York City, a landlord has 24 hours to fix immediately hazardous conditions, like heat or ovens or sinks that dont work at all. They have 30 days to fix hazardous conditions like leaking ceilings or roaches.
In rent controlled apartments statewide and in rent stabilized apartments outside New York City, a landlord may not evict a senior citizen, a person living with a disability, or any person who has been living in the apartment for 15 years or more for purposes of owner occupancy (NYC Admin.
Warning signs of illegal apartments may include: There is no lease. The landlord insists on receiving cash payments. The landlord wants to meet you at a different apartment before giving out the address.
You can also bring a case against the property owner in Housing Court to get an order to correct the conditions. This case is called an HP Action. HP actions are lawsuits brought by tenants or groups of tenants against landlords to force them to make repairs and provide essential services, like heat and hot water.
Warranty of habitability A landlord might violate a tenants right by, for example, not providing heat or hot water on a regular basis, or not ridding an apartment of an insect infestation. The warranty of habitability includes public areas of a building in addition to individual apartments.
How to File a Complaint. You can file a complaint by: Calling 311 or TTY (212) 504-4115. Using 311ONLINE or 311MOBILE.
For more information, or if you need more help, please call 311 and ask for the Department of Housing Preservation and Development (HPD). Outside of New York City, call 212-NEW-YORK. You may also visit portal.311.nyc.gov to find an answer to your question or determine the proper course of action.
California Civil Code section 1941 states that when a landlord rents property to a tenant as a place to live, the property must be in a habitable condition. (Habitable means fit to live in; uninhabitable means not fit to live in.)