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Commonly Asked Questions about Nonlegal Request Letters

The lawyer should send a disengagement letter to establish that the relationship is no longer continuing, and to refer the client to another lawyer. In the disengagement letter, the lawyer should warn the client of applicable time limitations, deadlines, and uncompleted investigation or casework.
The letter should include the date of termination, the reason for termination (if applicable), any remaining obligations that either party may have, and an acknowledgement of contributions made by the employee during their time with the company.
The decision to decline a representation is best to communicate that declination in writing. Non-engagement letters should clearly inform the prospective client that the law firm will not represent the prospective client in that matter and that he or she should not rely on the lawyer for any advice or legal action.
Send rejection letter. If taking on the client seems like too great of a risk, protect yourself by notifying the client in writing so there is no confusion about representation. Be polite but firm, and abundantly clear. Send the letter by certified mail and retain a copy for the firms records.
After we met yesterday, I reviewed the documents you left with me. I am returning those documents to you with this letter. I appreciate the confidence you have expressed in our firm, however, the firm has decided not to represent you in this matter. [date] .
Dear {Salutation}: In response to your request when you contacted this firm, I have reviewed the information you provided regarding possible representation in the matter of:. I appreciate the confidence you have expressed in our firm; however, the firm has decided not to represent you in this matter.
A disengagement letter is especially critical when a lawyer decides not to continue past a specific stage in a case. The lawyer should send a disengagement letter to establish that the relationship is no longer continuing, and to refer the client to another lawyer.