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Commonly Asked Questions about Fair Debt Practices Act Compliance

The FDCPA applies only to the collection of debt incurred by a consumer primarily for personal, family, or household purposes. It does not apply to the collection of corporate debt or debt owed for business or agricultural purposes.
The FDCPA is found at 15 USC 1692 et seq. It was designed to protect consumers by eliminating abusive, deceptive, and unfair debt collection practices. It also protects reputable debt collectors and law firms from unfair competition.
The FDCPA prohibits debt collection companies from using abusive, unfair, or deceptive practices to collect debts from you. The FDCPA covers the collection of debts that are primarily for personal, family, or household purposes.
Debt collectors cannot harass or abuse you. They cannot swear, threaten to illegally harm you or your property, threaten you with illegal actions, or falsely threaten you with actions they do not intend to take. They also cannot make repeated calls over a short period to annoy or harass you.
A debt collector may not communicate with a consumer at any unusual time (generally before 8:00 a.m. or after 9:00 p.m. in the consumers time zone) or at any place that is inconvenient to the consumer, unless the consumer or a court of competent jurisdiction has given permission for such contacts.
The FDCPA also provides, for example, that debt collectors may not harass or annoy debtors, may not threaten debtors with arrest, and may not threaten legal action unless litigation actually is being contemplated.
The FDCPA broadly prohibits a debt collector from using any false, deceptive, or misleading representation or means in connection with the collection of any debt. 15 U.S.C. 1692e. The statute enumerates several examples of such practices, 15 U.S.C. Fair Debt Collection Practices Act | Wex - Law.Cornell.Edu cornell.edu wex fairdebtcollection cornell.edu wex fairdebtcollection
Common FDCPA Violations Harassment and Abusive Language. Among the most common FDCPA violations, harassment sits as one of the worst. Misrepresentation and False Statements. Failing to Validate Debt. Contacting Third Parties. Unfair Practices. Improper Contact Methods. Collection of Time-Barred Debts.
The FDCPA creates a structure within which debt collectors are allowed to work in an attempt to make debt collection a fair and nonaggressive process. The law limits the time of day when collectors may call, the type of language they may use, and how they represent themselves.
A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Fair Debt Collection Practices Act | Federal Trade Commission ftc.gov legal-library browse rules fai ftc.gov legal-library browse rules fai