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Video Guide on Consumer Law management

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Commonly Asked Questions about Consumer Law

Consumer protection laws safeguard purchasers of goods and services against defective products and deceptive, fraudulent business practices.
The FTC enforces federal consumer protection laws that prevent fraud, deception and unfair business practices. The Commission also enforces federal antitrust laws that prohibit anticompetitive mergers and other business practices that could lead to higher prices, fewer choices, or less innovation.
Suppliers could have misled consumers about the quality of their goods or services, or offered goods or services on unreasonable terms and conditions, leaving the consumer with little or no remedy if a problem occurred. The Consumer Protection Act (CPA) provides protection to these consumers against such suppliers.
President John F. Kennedy introduced the Consumer Bill of Rights in 1962. Every consumer has four fundamental rights: the right to safety, the right to choose, the right to be heard, and the right to be informed.
What does consumer law mean? Consumer law provides protection to the consumer against issues like fraud or mis-selling when they purchase a product or service. Consumer markets have to abide by the rules and regulations of this directive.
We have the Indian Contract Act, the Sale of Goods Act, the Dangerous Drugs Act, the Agricultural Produce (Grading and Marketing) Act, the Indian Standards Institution (Certification Marks) Act, the Prevention of Food Adulteration Act, the Standards of Weights and Measures Act, etc. which to some extent protect Consumer Protection Act ncdrc.nic.in bareacts ncdrc.nic.in bareacts
Consumer law involves the regulations and statutes that create a balance between buyers and sellers. It also prevents sellers from using dishonest tactics. A consumer buys goods or services from manufacturers, wholesalers, or retailers.
Satisfactory quality: The product shouldnt be damaged or faulty when you receive it. Fit for purpose: You should be able to use it for what the seller says it will do (its purpose), whether thats their statement when you buy it, or an answer to your question.