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Commonly Asked Questions about Consumer Financial Protection

The Consumer Financial Protection Bureau plays an important role in protecting people from unfair, deceptive, and abusive financial practices.
The Bureau of Consumer Financial Protection (CFPB) is an independent bureau within the Federal Reserve System that empowers consumers with the information they need to make financial decisions in the best interests of them and their families.
We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.
The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. About us - Consumer Financial Protection Bureau consumerfinance.gov about-us consumerfinance.gov about-us
The overall aim of the CFPB is to facilitate the development of the consumer finance marketplace. Through this, consumers have access to transparent financial prices and risks and become aware of deceptive and abusive financial practices. Consumer Financial Protection Bureau (CFPB) Overview investopedia.com terms consumer-financ investopedia.com terms consumer-financ
The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.
Consistent with applicable law, we securely share complaints with other state and federal agencies to, among other things, facilitate: supervision activities, enforcement activities, and. monitor the market for consumer financial products and services.
We serve with independence, integrity, competence, collaboration, and a commitment to quality and excellence.
To regulate the offering and provision of consumer financial products or services under the federal consumer financial laws, to enforce federal consumer financial law fairly and consistently, and to educate and empower consumers making financial decisions.
CFPB-administered payments The person or company that violated the law pays the CFPB, and then we send the money to harmed consumers, sometimes through a payments administrator. These payments are also known as Bureau-Administered Redress.