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Commonly Asked Questions about Client Correspondence

Correspondence means any written or electronic business related communication prepared for delivery to a single current or prospective client, and not for dissemination to multiple clients or to the general public.
[ U ] the action of writing, receiving, and reading letters, especially between two people: correspondence with Her correspondence with Jim lasted many years. SMART Vocabulary: related words and phrases. Letters, notes and cards.
What is client communication? Client communication is any communication between a business and its clients. This can include written communication , like emails and invoices; verbal communication, like phone calls; and physical communication, like smiling.
Correspondence is direct communications with a client or prospective (potential) client. This type of communication can be meant for one person (e.g. an email or letter) or written for a group of clients (e.g. an email to all clients). Advertising is a general communication intended for a broad audience.
All emails carry the same basic formats as written letters and generally include a salutation, message and closing signature. Be mindful of etiquette when you are sending emails. Email senders should keep in mind that there are still social boundaries to maintain even electronic communications.
Correspondence from one party to another and responses to such letters constitute what is known as correspondence between parties. In most cases, communication between the parties provides the most accurate documentation of the events to which it relates.
Examples of correspondence in a Sentence E-mail correspondence has become extremely important for modern businesses. The two men began a correspondence that would continue throughout their lives. A book of the authors personal correspondence was published early last year.