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Commonly Asked Questions about Business Procedures

Workplace policies are written statements that help to establish a clear understanding of the behaviour and performance standards expected of employers and employees. Workplace procedures are step-by-step instructions for routine tasks.
Operational processes (core business processes) are those that bring direct value to customers and the company itself. They are the processes that directly create revenue. Examples include: product manufacturing, order to cash process, and delivering products to customers.
A procedure is a detailed instruction that explains all the tasks that need to be completed in a workplace. These tasks may be stand alone or may be a part of a process. For example: instructions for how to pack and send a customer sales order within the sales and shipping process manual.
How to write a business process Identify company goals. The first step in creating a business process is to define the companys current and long-term goals. Create a structured plan. Assign tasks. Test the process. Integrate the process. Measure its success. Make changes as needed.
A few more examples of business processes are: Recruitment process. Invoicing process. Order processing. Customer onboarding process. Accounting process. Market research process. Product development process.
The 7 steps of a business process can vary depending on the methodology or framework used, but here is a commonly referenced approach: Setting goals. Identify and explain the process purpose. Identifying inputs and Outputs. Process mapping. Assign process tasks. Test. Process implementation. Analyze the results.
Installing a car battery is a simple procedure. What is the procedure for applying for a loan? New employees are taught the proper safety procedures. We must follow proper court procedure.
A procedure is a document that instructs workers on executing one or more activities of a business process. It describes the sequence of steps, and specifies for each step what needs to be done, often including when the procedure should be executed and by whom.