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In this tutorial on Stick Store software, users learn how to void a receipt. Begin by selecting the "Leases" tab and searching for the tenant using their name. Once selected, the tenant's contact information and payment history will appear. Only the last transaction can be voided to prevent errors related to previously paid invoices. Selecting the transaction to void is solely an accounting action and does not refund any money. Users can add comments that will be saved with the transaction record. After successfully voiding the receipt, a confirmation message will be displayed, and users can access voided transactions in the reports section.