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The COVID-19 pandemic has led to increased employee turnover, highlighted by mass layoffs in early 2020 and the Great Resignation of 2021. HR professionals recognize that managing employee separations extends beyond simple farewells. A notable example is Better.com, where the CEO laid off over 900 employees via a sudden Zoom meeting with minimal notice, initially offering only 30 days of severance. This offer was later increased after threats of legal action. Additionally, the company provided a trophy, certificate, and T-shirt to departing employees, which was viewed as inappropriate. This episode will outline best practices for small businesses in handling severance, including timing and offering methods, to enhance understanding of effective employee separation management.
