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In this tutorial, Eiji discusses improving SMS OTP forms to enhance user experience during the sign-in process. He explains that verifying a user's identity is essential for security, particularly given the vulnerabilities associated with traditional passwords. To mitigate risks, websites can implement SMS OTP (one-time password) as an additional authentication step. This method leverages the unique nature of phone numbers, allowing users to confirm their identity by entering an OTP sent via SMS. The session promises to provide insights on optimizing this two-step verification approach for better security and user satisfaction.