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you you welcome my name is Brad Prater Im with DWD technology group and today Im going to show you how to correct sales tax that has been erroneously charged to an invoice for a customer that should not have been charged sales tax the most straightforward way to accomplish that is by issuing a credit memo through account receivable now one of the things that I recommend that you do before starting this process is going into your accounts receivable module going to the set up going into miscellaneous item maintenance I would recommend that you set up a charge code called something like sales tax description of sales tax correction and this is what youre going to use in the accounts receivable module in the lines tab to make this correction you can also just use the /m code if you like but I find it helpful to actually create a code and that way you can kind of keep track of if youre doing this a lot maybe help you review some of your processes to maybe quick charging sales tax when
