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In this video tutorial, we explore how to use docHub for capturing forbearance agreements in an online banking portal. The focus is on Sarah Rose, a bank customer facing hardships that hinder her loan payments. To assist her, she decides to fill out a forbearance agreement to lower her monthly payments. Sarah logs into her banking portal, which displays her profile information. She clicks on the link for the forbearance agreement, where her data is pre-populated for convenience. As she enters the required information, the platform's form field validation helps her ensure accuracy. docHub effectively guides her through the form completion process, making it user-friendly.