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When a prospect says, "Send me more information," it often indicates a polite refusal rather than genuine interest. This response suggests that the salesperson hasn’t provided sufficient information or failed to qualify the prospect properly. The prospect may not fully comprehend their needs or the urgency to act. Consequently, they stall the sale and avoid commitment. To address this, salespeople should ensure they understand the prospect’s needs and communicate effectively to facilitate a decision rather than simply sending excessive information that may lead to no response.