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Before writing a complaint letter, ensure you are not angry. Avoid writing while enraged; instead, vent your feelings and then discard the angry letter. Once calm, compose a respectful and factual letter to achieve your desired results. Format your letter by placing your name and address at the top center, resembling letterhead. For instance, it could be "David Taylor, DavidTaylorAtHome.com," followed by your phone number. Then, double-space and left-align the date, and include the company's full address. Typically, personal names aren't available, but businesses have customer service or relations departments to address your concerns. For electronic letters, use the company’s official email.