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Terry Hansen, president and founder of Hansen University, discusses effective methods for evaluating employee performance across various business areas, such as sales, customer service, production, and technical roles. He introduces a structured approach using a grid to help managers and business owners assess the quality of their team members. Hansen promises to guide viewers through steps to implement this evaluation tool in their own businesses, emphasizing its applicability regardless of the employees' specific functions within the organization. The presentation aims to provide valuable insights for enhancing performance assessment.