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hi this is Bill so on this um video we will be showing you how to create drill down right in in um service now reports and dashboards right so on this lesson right so you will see here the steps right so let us do that so letamp;#39;s go to reports in View Run and make sure that you have followed along um on all throughout the exercises previously otherwise you will not have the necessary data right um that um is a prerequisite and being able to achieve this um exercise so the next step is open uh the report that we created so letamp;#39;s copy that one and letamp;#39;s do a search right I see so I think thereamp;#39;s a um a mistake on the documentation so what we did this I think this title here from the previous exercises so letamp;#39;s do that okay so this is the report so letamp;#39;s um drill down and as we drill down right so to this um report here letamp;#39;s make sure that we are on the correct um place right so as we achieve it right so now um it says um go to the re
