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In this tutorial, the speaker discusses outsourcing in the housekeeping department, also known as contract services. Housekeeping often relies on outside agencies for specialized tasks, like flower arrangement, due to their expertise. An example given is a hypothetical contract worth five lakh rupees for one year. By outsourcing, the hotel alleviates the burden of tasks such as hiring professionals, purchasing supplies, and managing services. This approach is beneficial for both the hotel and the housekeeping department, as they only need to manage the financial aspect without the operational details. Other outsourced services mentioned include pest control, window cleaning, carpet shampooing, chandelier cleaning, public area cleaning, laundry, horticulture, and linen services.
