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In this tutorial, the presenter addresses the issue of missing sticky notes that some users have encountered without error messages. The video outlines two methods for recovering these lost notes. The first method involves retrieving missing sticky notes from the SNT file. Users can do this by opening File Explorer, navigating to their local disk (C: drive or the partition where Windows is installed), and accessing the "Users" folder with their username. They should then enable "Hidden items" under the "View" menu to find the hidden folder containing the sticky notes data. This step is crucial for recovering accidentally deleted notes from the app's data.