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wonderful all right welcome again to bloomer academy thank you so much for joining me today my name is diana and i will be your instructor as we talk about all about pledges including um were gonna talk about first whats the difference between a pledge versus a recurring donation and then well take a look at creating and editing pledges so well take a look at different types of pledges whether its going to be fulfilled in one payment or multiple installments or multiple years if a pledge spans multiple years also if a pla if a pledge has a custom frequency well also take a look at how to make manual changes to individual installments and global changes to the entire pledge schedule of course well also take a look at making a payment converting a donation to a payment and splitting a payment if needed well take a look at resolving payment failures this is great if you have auto processing on your pledges this means that instead of having to remind the donors every time if you ha