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This BMC Helix Remedyforce tutorial demonstrates how to remove out-of-the-box fields from the survey page. It assumes prior completion of service configuration for your Remedyforce org. If not done, users should refer to the official documentation on configuring out-of-the-box services. The tutorial begins by accessing Remedyforce Administration and searching for the survey tile. It explains how to modify the incident and service request surveys separately. The current setup includes five standard out-of-the-box questions useful for quick survey setups, though not applicable for all organizations. The video provides options to customize these configurations.
