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whats going on everyone my name is matt welcome back to another video in this video were going to be talking about what to do when a client wants to cancel their service because i want to share with you guys i am doing a live webinar on march 19th on how to grow your cleaning business if youre interested in learning how to build your business and learning about branding marketing customer service sales and so many different topics the link is in below go sign up right now im also going to include into this whole webinar im going to include templates that we use in our business all the templates that we use and then also youre going to get six months of my cleaning quote premium subscription included which is online booking for your website so it helps you get more clients online so thats going to be included as well so check that out the link is in the description there and now back to the video clients canceling a service that you provide thats a big deal no one wants to lose