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To grow your coffee shop, it’s essential to delegate responsibilities rather than trying to manage everything yourself. A key strategy for improvement is creating an employee handbook that outlines operational requirements. You can easily generate this handbook using Microsoft Word, which can be shared with new employees via print or email. Additionally, consider setting up a desktop station in the back area for staff to access procedures and processes related to their roles. Start with a basic format, like a Coffee Shop Employee Handbook, to effectively introduce your business to new hires and provide them with essential operational guidelines.