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one issue you might run into when using gift cards or free products is a message your customers get that states no payment method is available most times this happens when customers are using a store gift card and it reduces the shopping account amount to zero if this does happen to you theres a very simple way to fix this log into your shift4shop administration panel click settings payments payment methods scroll down and locate the option no payments necessary ensure that this is toggled on or off this should resolve the issue and your customers will be able to check out