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In this tutorial, Emily Ryan, co-founder of Westfield Creative, a digital marketing agency, introduces a quick method to create a customer satisfaction survey using SurveyMonkey. She explains that users can easily start by clicking the "create survey" button and selecting the "built for me" option. This feature allows for a streamlined process, simplifying survey creation significantly. Emily emphasizes that SurveyMonkey has pre-designed the survey to ensure minimal effort is required from the user, making it an efficient tool for gathering customer feedback in under five minutes.