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hey whatamp;#39;s up so we had a YouTube viewer ask how to adjust scitone for their epos sdw 5000 series first you need to download epos connect itamp;#39;s absolutely free weamp;#39;ll include a link somewhere probably in the comments or in the post next we want to make sure that your products are all up to date to include the POS connect software and you can see Iamp;#39;m all up to date across the board and then next you can go into the individual headset itself product settings and then here youamp;#39;re going to have the feature in the settings and you want to come down to side tone and then hereamp;#39;s where you can adjust it the higher the percentage the more of yourself youamp;#39;re going to hear through the sdw 5000 speakers and the lower the percentage the less youamp;#39;re going to hear yourself anyway quick little video to show how to adjust side Tone If you like this type of content follow me on LinkedIn or subscribe to our YouTube channel at call Monique than