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In this video, Jay discusses cease and desist letters, explaining their purpose and how to send one. He outlines the essential elements to include in the letter and elaborates on its functions. With over 15 years in the debt collection industry, including experience in skip tracing and legal departments, Jay aims to share his expertise. He promises to provide a free template as a bonus for viewers who stay until the end. Viewers are encouraged to leave questions in the comments for further clarification. The primary focus is on how a cease and desist letter serves to stop a debt collection agency from contacting individuals.