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This video tutorial demonstrates how to implement client requirements in a CRM by hiding the telephone field for certain user profiles. The presenter accesses the CRM as a normal user and shows how to disable editing of the phone field. Using an admin account, they navigate to the leads module and deactivate the editing option for the phone field, as specified in the requirements. The same process can be applied to other phone fields. After saving these changes, the presenter returns to the normal user access, where it is confirmed that the phone field can no longer be edited, effectively meeting the client's specifications for profile restrictions.
