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In this tutorial on maintenance requests, viewers are guided to the PMA tenants website to begin the process. After entering their registration username and password, users access their resident portal's homepage, where they have two options to submit maintenance requests. Clicking on the maintenance option directs them to the maintenance request page. Importantly, users are prompted to provide their cell phone number in the access instructions area to facilitate communication regarding their requests. Viewers are encouraged to read through all the provided instructions carefully for a thorough understanding of the process.